FAQs

What types of flooring do you specialise in quantifying?

We quantify all types of flooring used in commercial projects, including carpet tiles, linoleum, wood, LVTs, broadloom and wood. We also quantify ceramic wall tiles.

What geographical areas do you cover?

As we work remotely, we cover the whole of the UK.

Is outsourcing value for money?

Yes, it is. Outsourcing is a very flexible option which is perfectly suited to the way most of us work today. It’s an effective way of controlling your employment overheads; no recruitment fees, no National Insurance, no pensions, no holiday or sick pay. When we work for you, we are giving you our very best attention, because we want you to be a life-long client.

How does outsourcing with The Exact work?

Once we’ve agreed the terms of work (either a subscription or a fixed price) all you need to do is send us an email with a pdf drawing of the project, including the material spec (or floor finishes schedule) clearly showing the areas to be covered, and we will start the quantification. If we have any queries we will call, email or WhatsApp you – whichever you prefer. We will keep you informed all the time, as communication is key for us.

How is our client information protected?

We take our client’s confidentiality very seriously, so we have a Non-Disclosure Agreement that we will send you once our conversation is under way.

What happens if we don’t have enough meterage or too much in our subscription one month? Can we change them?

We understand that it can be hard to predict how much quantifying you will need each month so we have built in flexibility. If your subscription doesn’t cover the amount of quantifying you need in a given month we charge you the extra on a pro rata basis. If you have a subscription and you have not fully used your monthly allowances over a 3 month period, then we will issue you a credit note for the under-used proportion which you can apply to any overage in the following quarter. You may also, of course, upgrade your subscription to a higher allowance if you wish. Just give us a call and we can discuss it.

How long does it take to send us our quantities? What’s the turnaround time?

We aim to send you your quants within 48 hours of you sending us all the information we require to work on your project. If you send us the enquiry on a Friday morning, this means in practice that you should receive your quants on the following Tuesday. However, sometimes we will do this in a shorter time and sometimes, particularly for very detailed projects, we may require a little extra time.

What if we need extra services?

We have wide experience quantifying and tendering commercial flooring projects over the past 40 years. If you need some extra help, just get in touch. Some of our clients have requested that we populate their spreadsheets with net, gross and wastage percentage quantities, along with the Callidus plans, to fast track their estimating processes. This needs to be discussed and agreed in advance.

How do I trust your quality?

We have over 40 years’ experience working in the commercial flooring industry and a combined experience of 85 years. This is why we run The Exact; because we know how valuable the services we offer are to people like you. We have used the Callidus software for more than 30 years and have contributed to the development of some of the features it now offers. Attention to detail and accuracy are the foundation of what we do.

Is there a minimum contract period?

Our subscription packages run from month to month, paid upfront by direct debit or credit card, with a 1 month notice period. With our prompt turnarounds, accuracy, flexibility and the real prospect of more project wins at the right margins, we are confident you will find our service great value.


We’d love to hear about your project - get in touch with us here.